URL: The term top-level folder might be confusing when you look at the view of public folders in Outlook. At first glance, a top-level folder appears to be a third-level folder, but this is because the Exchange Server retains ownership of certain folders that are created during the installation setup process. • • • Public Folder Top-level folders are created under > Services > Public Folders Public Folder Permissions When you set up a top-level folder, you also need to set permissions for it in HostPilot速 Control Panel. To set folder permissions: • Log in to and navigate to the settings for the public folder you would like to modify permissions on: Exchange: Services > Public Folders • Click the name of the folder you would like to modify permissions on.

• Go to the Client Permissions tab and assign permissions. Read the Knowledge Base article on to find out more about permissions.

Note: due to the shared environment limitations, there is no way to set up Owner permissions to the top-level Public Folder. Maximum permission to the top-level Public Folder is Publishing Editor. Access Public Folders To add subfolders under top-level folders, you need to use Outlook/OWA.

Hi, In Outlook for Mac 2016, please subscribe to an Exchange public folder by the following steps: 1. On the Tools menu, click Public Folders. In the left pane, under Public Folders, click the Exchange account that you want. A list of public folders appears. Public folders are available in the following Outlook clients: Outlook 2010; Outlook 2013; Outlook 2011 for Mac; Outlook 2016 (if April 2016 update for Outlook.

Outlook for Windows To access Public Folders in Outlook for Windows navigate to Folders tab> public folders> select necessary folder: Outlook for Mac In order to use Public Folders on Mac you would need to subscribe to the Public Folder. Read the Knowledge Base article. Important: to use Public Folders in Exchange 2013/Exchange 2016 there should be CNAME records.

Read the Knowledge Base article on? OWA To access Public Folders in OWA navigate to the Folders tab in OWA 2010 and use the Favorites in OWA 2013/2016 Read Knowledge Base article on. Note: The person who creates a subfolder is the folder Owner. This is the only user who can grant permissions or enable sharing of the folder for other users.

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