Outlook is the preferred desktop program for Shared Email. If you want to use Apple Mail, you'll need to configure it for IMAP. Prior to setting up your Shared Email account, you need a personal Exchange or IMAP account set up for your @stanford.edu email. Request access to IMAP by submitting a. Note: Apple Mail on OS X 10.9 and below does not appear to work with Shared Email. As an alternative, you can: • Upgrade to OS X 10.10+ if you prefer to continue using Apple Mail for email.

In the drop-down Open Other Mailbox window, enter the name of the shared mailbox. A new window will open and you will be working in the shared mailbox. Accessing a Shared Mailbox with the Outlook Client Outlook for Mac 2011/2016. While logged in to Outlook select Tools and then Accounts. The delegate will now be able to open the selected folders in Outlook for Windows and Outlook for Mac. Sharing top-level folders by assigning sharing permissions. Note: Only top-level folders can be shared this way (Inbox, Calendars, Contacts, Tasks, Notes). In Outlook, right-click on a folder that needs to be shared and choose Sharing Permissions.

• Launch the Mail app. (Click the icon in the dock or go to the Applications folder to open it.) • In the Mail menu, click Preferences. • Click the Accounts in the toolbar and then click + (the plus sign) in the lower-left corner to add a new account. • When prompted to choose a Mail account provider, select Other Mail Account and then click Continue.

We have a small number of Mac users (including myself) and are having an issue with Shared Group Calendars. I have created some Calendars in Outlook and then instructed users to go to the Calendar and click the Connect to Outlook button and then accept the calendar. This works fine for Windows users (which I am as well) but the button is greyed out on the Mac. I kind of assumed that the calendar would be synced to my Mail Account on any other platform. So I added the calendar to Outlook in Windows, BUT it doesn't appear on the Mac App, Email on the Web, or the mobile client. This is not good.

What if a user gets a new computer and has to install Outlook on that computer. Will he or she have to add the calendar again? Before I roll out anymore of these I want determine what is going on. Any help would be much appreciated.

Hi Bryan, I don't recognize the client from the very first screenshot. It appears to be a SharePoint calendar site maybe, but it's not any of the Outlook clients. This is probably why you don't see it appearing anywhere else. Mac Outlook does not yet display the shared calendars that users see in Outlook on the web & Windows.

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They're currently working on fixing this, but in the meantime, your users will have to go open each shared calendar in Outlook for Mac. To view the calendars on Outlook for Windows & web, I would recommend your users accept the sharing invitations from the web. Hi Bryan, I'm sorry - I'm not an expert in how SharePoint calendar works, or what their 'Connect to Outlook' option is actually doing. I would recommend cross-posting into a SharePoint forum. I would expect the calendar to show up in Outlook on Windows, web, and probably mobile (depending on exactly how SharePoint is creating this calendar.) I would not expect the calendar to show up in Outlook for Mac because that client does not (yet!) read the list of calendars from the service. You'll need to specifically open/add the calendars in Outlook for Mac. I have a follow-up question.

Preflight software for mac sierra vista windows 7. I use outlook with an imap account and don't have any exchange accounts any more. As a result, my 'add calendar' button is greyed out and yet the preferences are different from the bulletin you reference. These are the preferences I am offered. Right now, the mobile app is picking up everything from my gmail account.

The desktop app is picking up calendar items. Nothing I add to the desktop calendar shows up on mobile or OWA. Nothing I add on mobile shows on the desktop. Any suggestions? Hi John, IMAP protocol is an email-only protocol and doesn't support syncing of calendars, contacts, or tasks. That is why the buttons are greyed out for IMAP accounts.